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FAQ

Frequently Asked Questions

Commuter Benefits Program

General Information

Eligible Expenses

Deadlines

Benefit Elections--Transit

Benefit Elections--Parking

Benefit Elections--General

Reimbursement


General Information

What is the Commuter Benefits Program?

The Commuter Benefits Program is a qualified transportation benefit program under Internal Revenue Code (IRC) § 132 which allows employees to pay for certain employment-related transportation expenses on a pre-tax basis.

What benefits are offered?

Mass Transit: The Commuter Benefits program provides employees with the convenience of buying transit passes on-line and having them automatically delivered every month directly to their homes.

Parking: Employees may elect to have their parking facility paid directly every month, or may choose to establish an account from which their parking expenses are reimbursed.

Van-Pool: Employees may elect to have their van-pool provider paid directly every month, or establish an pre-tax account from which their van-pool expenses may be reimbursed.

Who is Eligible?

All State employees, including limited term employees, (LTEs) can participate in this pre-tax Commuter Benefits Program. Spouses and dependent children are not eligible. Any employee who regularly pays for mass transit, van-pool, or parking may take advantage of this program. NOTE: If you already have your parking or vanpool expenses deducted pre-tax from your paycheck, you do not need to sign up for this benefit. You are already enjoying a tax-free benefit.

How do I enroll?

You may enroll on-line on the ETF internet site by clicking "Commuter Benefits" found under the "members" tab, then clicking on "Commuter Benefits Enrollment/Change/Deletion". This will link you to Fringe Benefit Management Company's web site where you will be able to enroll, change, or delete your Commuter Benefits election.

Why should I use the Commuter Benefits Program?

You will save money - up to a 40 percent tax savings on what you spend on transit or parking up to the maximum pre-tax benefit limit. And we make it EASY for you!

  • Commuters get convenient home or office delivery of monthly passes from transit providers.
  • You can use the Commuter Benefits Program Direct Pay option to make automatic payments to your parking provider.
  • The costs for these services are automatically deducted from your paycheck.

Who is responsible for administering the program?

The Department of Employee Trust Funds (ETF) oversees the program. A third-party administrator, Fringe Benefits Management Company (FBMC), provides administrative services. FBMC is responsible for on-line enrollment, order and delivery of your transit passes, paying your parking facility or van-pool directly, and processing requests for reimbursement of eligible expenses. Eligibility of expenses is dictated by the IRS and FBMC uses those guidelines when reviewing claims.

Is my information on the Commuter Benefits Program system kept secure and private?

Yes. Fringe Benefits Management Company (FBMC), the program administrator, maintains physical, electronic, and procedural safeguards for protecting personal information. Access to personal information is restricted to representatives who need to know the information to provide quality service.

What are the dollar limits on tax-free transit and parking benefits?

Federal law limits the amount of gross wages you may spend each month on tax-free transit or parking. Effective March 1, 2009, the limits are $230 per month for transit and/or vanpool, and $230 per month for parking.

Can I combine the dollar limits from month to month?

No. The specified limits for transit, parking and vanpool apply individually to each calendar month.

Will participation in the Commuter Benefits Program have an impact on my other benefits?

Participation in the Commuter Benefits Program will have no impact on the gross amount of earnings used to calculate retirement, life insurance, income continuation insurance, sick leave conversion credits, unemployment or Worker's Compensation.

The plan will reduce salary used for calculating social security benefits at retirement. Your Commuter Benefits Program contribution will reduce the includable compensation used to compute the maximum amount deferred under a tax shelter annuity or deferred compensation plan.

Will I need to fill out any special tax forms to get my savings?

No. You will simply notice an increase in the amount of your spendable income since you save the tax money you normally spend on your commuting expenses.

Eligible Expenses

What commuting expenses are eligible?

Only actual amounts spent by you for the purpose of commuting to and from work are eligible and there are limits on the amount you can claim. Two types of commuting expenses are eligible under Federal law:

  • Mass transit fares, including tickets, passes, tokens, vouchers or other fares for riding buses, trains, paratransit vans or other mass transportation vehicles. They also include the cost of participating in an official vanpool. The cost of commuting in a taxi or in your personal car or van is not included.
  • Parking fees at or near your work place or parking at a location from which you commute to your work place via mass transportation or a carpool (such as a park-and-ride lot). Residential parking is not eligible.

Only parking and mass transit costs incurred by you in connection with travel between your residence and your work place are eligible.

What expenses are not eligible?

Only expenses for your workplace parking and mass transit are eligible on a pre-tax basis. Commuting expenses you cannot claim under the program include but are not limited to the following examples:

  • Tolls
  • Traffic tickets
  • Fuel
  • Mileage or other costs you incur in operating a vehicle
  • Taxis
  • Payments to a fellow participant in a carpool or to a friend who drives you to work
  • Expenses incurred for parking at your spouse's place of work
  • Parking at a mall or similar location where you stop on your drive to or from your place of work
  • Costs that have been or will be paid by your employer, such as for a business trip.

I ride in a car pool with my neighbor. Can I take advantage of this program?

Only the Commuter Benefits Program participant who actually pays for the parking space may have the cost deducted from his or her paycheck on a pre-tax basis.

Is my vanpool eligible?

Under Federal law, arrangements where you and other commuters share the cost of renting a van for commuting to work are eligible for tax-free transit benefits. A van that you or one of the other riders owns or operates as your personal vehicle is not a vanpool. Also, the van must be primarily used for commuting, must have a seating capacity of at least six adults including the driver and must typically be at least half full.

I get free parking at work. Can I still use the Commuter Benefits Program?

You can't use the Commuter Benefits Program for the free parking provided at work. If you take transit instead, you may use the Commuter Benefits Program to buy transit passes.

Deadlines

What is the deadline to sign up, change or cancel my benefits?

The deadline for ordering transit and parking passes through the Commuter Benefits Program on-line is the 10th of the month to receive benefits on the first of the following benefit month. Tax rules require that you elect your benefit amount before the period of coverage begins. The deadline for electing your out-of-pocket expenses will be the 10th of each month prior to the month that you will use the benefit. If you miss the 10th of the month deadline, you will not receive your pass by the first of the following month. For example, if you enroll on September 12, you will not receive your pass until November 1.

If I sign up now, can I make changes later?

Yes. You can change or discontinue your participation in the Commuter Benefits Program later.

If I don't sign up now, can I do so later?

Yes. The Commuter Benefits Program is a monthly program. You may make an election every month. Remember that you must enroll by the 10th of the month in order to receive your transit passes or have your parking provider paid by the first of the following benefit month.

I missed the deadline for next month. What do I do?

Unfortunately, the deadline for signing up, changing or canceling benefits for any given month can not be altered. Be sure to contact FBMC immediately when you know that your parking or transit needs may be changing. All changes must be made by the 10th of the month. Any benefits processed after the 10th of the month may not be refunded.

Benefit Elections--Transit

Why can't I just get a cash reimbursement, instead of ordering my transit passes on-line?

Government regulations prevent us from allowing cash reimbursement when a transit pass is readily available for purchase from the Commuter Benefits Program site. You can be reimbursed for transit passes if:

  • The transit pass is not available through the Commuter Benefits Program.
  • The transit pass is not available through the Commuter Benefits Program in the denomination that you purchase from the transit agency.
  • You purchased your pass through the Commuter Benefits Program and had two occasions when the pass was not delivered.

We monitor reimbursement claims and may deny your claim if the pass is available on the Commuter Benefits Program Internet site.

Can I sign up to get my transit pass automatically without having to come back to the Commuter Benefits Program every month?

Yes. By selecting "Every Month" when you configure your transit selection, you will automatically receive your transit pass and you will not need to come back to the Commuter Benefits Program unless you wish to make a change to the monthly frequency or to the type of pass.

I pay for parking at my park and ride lot, but pay for a bus pass separately. How do I use pre-tax dollars for both parking and transit?

You can use pre-tax dollars for parking and for transit by electing each commuter benefit separately. The bus fare would count toward the monthly transit limit; the parking fee would count toward the parking limit.

My transit plans can change from month to month. How accurate do I have to be when I predict my next month's expense?

If you are unsure about the total expense, you may wish to under-estimate how much to have withheld from your paycheck. Remember, the monthly pre-tax limits when making your benefit election.

Benefit Elections--Parking

What is the Direct Pay option for parking?

The Commuter Benefits Program will automatically pay your designated parking provider on a monthly basis using your pre-tax dollars. Because your provider is paid directly, you do not need to submit paper receipts for reimbursement.

Eligible parking is the cost of parking at or near your place of work, or at or near a place from which you commute to work via mass transit, such as a park-and-ride lot. However, the cost of parking at your place of residence is not included under any circumstances.

When will my parking provider be paid under the Direct Pay option?

Any payment instruction that you create by the 10th of each month is sent to your parking provider so that it arrives before the 1st of the subsequent month. For example, if on June 8th you instruct the Commuter Benefits Program to pay $100 to Ed's Garage, Ed's Garage will receive payment in time to post it to your account before July 1st.

Can I schedule payments to occur at some other time during the month?

No.

I pay for my parking every day or every week. Can I use the Direct Pay option?

Direct Pay can be used to make payments once a month. You cannot schedule daily or weekly payments. If you can convert your parking fees into a monthly payment, you can use Direct Pay. Otherwise, use the Pay Me Back feature from the Parking menu to be reimbursed for your daily or weekly out-of-pocket expenses.

Benefit Elections--General

What happens to my transit pass order or parking payment if I leave State service?

Be sure to contact FBMC immediately when you know that your parking or transit needs may be changing. All changes must be made before the 10th of the month. Any benefits processed after the 10th of the month may not be refunded.

What if the transit or parking I use isn't available through the Commuter Benefits program system?

Not all transit and parking providers are in the Commuter Benefits Program online catalog, but you can still enjoy tax savings on parking or transit items if you report them as out-of-pocket expenses. For parking expenses, simply enroll in the "Pay Me Back" option to have your expenses reimbursed directly to you. For transit expenses, click on the link "Click here to enroll in Transit Cash Reimbursement" found at the bottom of the "Transit Order" page and click continue. You may then enter your usual monthly out-of-pocket expenditure for transit.

My monthly commuting costs vary.  How much should I enter for my monthly expense?

You should enter your usual expense in an ordinary month, ignoring special circumstances like sick days, short vacations and occasional overtime.

What happens to my Pay Me Back election if I do not use all the money deposited into my commuter benefit account for the current month?

There is no "use it or lose it" rule. Excess balances will be carried over to the subsequent month. You will have the ability to adjust future monthly Commuter Benefit elections to avoid having an excess balance.

Reimbursement 

If I buy my transit pass or have my parking facility paid directly through the Commuter Benefits Program, do I need to submit a receipt?

No. You only need to submit receipts if your transit or parking is not yet available for purchase through the Commuter Benefits Program catalog or Commuter Benefits Program DirectPay and you instead report your out-of-pocket expenses.

With the Pay Me Back option how do I get reimbursed for my daily parking or transit expenses?

Submit your receipts for the month and a reimbursement claim form to FBMC. You may include both parking and transit expenses on the same reimbursement claim form. Please allow 10-15 days to receive your reimbursement check.

What kind of supporting documents need to be submitted so that I can be reimbursed?

An expense receipt from the parking facility or transit provider that shows: the name of the vendor, the date(s) the service was provided and the cost for the service must be provided with the claim. When proof that an eligible expense has occurred is not available, you must sign and submit a statement indicating the expense incurred. Canceled checks are acceptable as supporting documentation.

You can also create an electronic receipt on the Commuter Benefits site. Click the "Submit Receipts" button then click on the "eReceipt" button on the right side of the page following the instructions. If you use the "eReceipt" option you do not have to send a claim form.

I have the same out-of-pocket expense every month.  Do I still need to submit receipts?

Yes. Commuter Benefits will withhold your out-of-pocket expense automatically from your paycheck if you click "Every Month," for your account, but you still need to submit receipts. Your commuting expenses will not be reimbursed until the Commuter Benefits Program has received your receipts.

My provider doesn't give receipts or ticket stubs. What should I do?

We understand that some transit and parking providers don't provide receipts. In some cases, no other form of paper documentation exists. No problem. You can submit an eReceipt online to certify your expense. You will not need to submit an envelope with the eReceipt function. Select "Reimburse Me" and click on your expense link to access the eReceipt option.

What happens if I don't submit receipts or other documentation?

Your commute expenses will not be reimbursed until you submit your receipts.

Where do I get more of the Commuter Benefits Program reimbursement request forms?

Reimbursement forms will be available on the ETF Web site or call FBMC Customer Service to request forms by mail.