Office
Hours: 7:45 a.m. - 4:30 p.m. (CST) Monday - Friday
Customer Service Call Center Hours: 7:00
a.m. - 5:00 p.m. (CST) Monday - Friday
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| ETF is currently receiving an extraordinary
number of contacts and requests for information. It may
take longer than usual to receive a reply. You may find
the information you are looking for through a link on
the home page. We also encourage
you to sign up for ETF E-mail Updates.
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| E-mail Us (click on a
category below) |
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WRS
Retiree/Annuitant |
You receive a monthly benefit
payment from ETF
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Active
WRS Employee |
You are currently employed by
an employer that is in the Wisconsin Retirement System
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Inactive
WRS Employee |
You previously worked for an employer
that was in the Wisconsin Retirement System
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WRS
Employer |
You are a Wisconsin Retirement
System employer representative
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Other |
You don't fit a category listed above,
or you are uncertain
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| Self-Service Line (available
24 hours a day, 7 days a week) |
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Self-Service Line |
1-877-383-1888 (toll free) or 608-266-2323
(local Madison) to request forms and brochures.
WRS annuitants may also change their home mailing address
or tax withholding election through this self-service line.
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Pre-Recorded WRS Benefit Message
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To listen to detailed, recorded
messages about Wisconsin Retirement Service benefits call
1-800-991-5540 (toll free) or 608-264-6633 (local
Madison).
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Note: You will not be able
to talk to a "live" person using these self-service systems.
To speak to a benefits specialist, call the telephone numbers
in the "Call Us" section. |
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Video Library |
Visit our Video
Library to learn about our benefit programs. |
| Call Us |
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Toll Free:
1-877-533-5020
Local Madison: 608-266-3285
Fax: 608-267-4549
Wisconsin Relay Service (for hearing & speech
impaired)
7-1-1 or
1-800-947-3529 (English)
1-800-833-7813 (Spanish)
Hearing/speech impaired callers may reach
us via Wisconsin Relay Services by dialing 711 with their
TTY equipment. |
| Call Us to Schedule an
Appointment |
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ETF offers appointments throughout the state. Call the numbers
listed above for an appointment.
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| Visit Us |
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Madison: |
(Appointment
Recommended)
801 W. Badger Road
Madison, WI 53713-2526
Map
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| Write Us |
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Department of Employee Trust
Funds
P.O. Box 7931
Madison, WI 53707-7931 |
| Employers |
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Employer Communications Center:
608-264-7900 (local Madison) or 1-888-681-3952
(toll free)
To order forms call 608-266-3302 or e-mail.
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Receive
ETF E-mail Updates