Contact Us

Contact ETF

We encourage you to sign up for ETF E-mail Updates. Signing up for this free service ensures that you will be notified when important information is added to this site. Receive ETF E-mail Updates
E-mail Us (click on a category below)
	WRS Retiree/Annuitant	You receive a monthly benefit payment from ETF
	Active WRS Employee	You are currently employed by an employer that is in the Wisconsin Retirement System
	Inactive WRS Employee	You previously worked for an employer that was in the Wisconsin Retirement System
	WRS Employer	You are a Wisconsin Retirement System employer representative
	Other	You don't fit a category listed above, or you are uncertain
Self-Service Line (available 24 hours a day, 7 days a week)
	Self-Service Line	1-877-383-1888 (toll free) or 608-266-2323 (local Madison) to request forms and brochures. WRS annuitants may also change their home mailing address or tax withholding election through this self-service line.
	Note: You will not be able to talk to a person using this self-service system. To speak to a benefits specialist, call the telephone numbers in the "Call Us" section.
	Video Library	Visit our Video Library to learn about our benefit programs.
Call Us
	Customer Service Call Center Hours: 7:00 a.m. - 5:00 p.m. (CST) Monday - Friday Toll Free: 1-877-533-5020 Local Madison: 608-266-3285 Fax: 608-267-4549 Wisconsin Relay Service (for hearing & speech impaired) 7-1-1 or 1-800-947-3529 (English) 1-800-833-7813 (Spanish) Hearing/speech impaired callers may reach us via Wisconsin Relay Services by dialing 711 with their TTY equipment.
Call Us to Schedule an Appointment
	ETF offers appointments throughout the state. Call the numbers listed above for an appointment. Information about small group retirement appointments Learn about WRS benefit presentations scheduled in your area.
Visit Us
	Office Hours: 7:45 a.m. - 4:30 p.m. (CST) Monday - Friday
	Madison:	(Appointment Recommended) 801 W. Badger Road Madison, WI 53713-2526 Map
Write Us
	Department of Employee Trust Funds P.O. Box 7931 Madison, WI 53707-7931
Employers
	The Employer Communications Center is now reached by dialing ETF's main number: 608-266-3285 (local Madison) or 1-877-533-5020 (toll free). To order forms call 608-266-3302 or e-mail.